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  1. School Support
  2. Box Office
  3. Troubleshooting

Troubleshooting

  • Box Office - Required ports through firewall access
  • Receiving error - "Unable to Continue-GoFan Box Office requires access to port"
  • Box Office - Credit Card Transactions will not process
  • Box Office - Events will not load. (spinning wheel)
  • Box Office - My iPad/card reader won't charge
  • Box Office - My card reader won't connect
  • I can't login to my Box Office app
  • Box Office - "Well this is awkward..." Error Message
  • My event is not showing on Box Office
School Support