Box Office - Events will not load. (spinning wheel) September 28, 2021 02:00 Updated Please follow the steps below: Close out Box Office app and reopen. Switch from WiFi/LTE. Restart the iPad. If these steps don't solve the issue, please submit a Support Request. Related articles My event is not showing on Box Office Buying Tickets with GoFan Box Office - Credit Card Transactions will not process Box Office - My card reader won't connect Receiving error - "Unable to Continue-GoFan Box Office requires access to port"