Box Office - "Well this is awkward..." Error Message September 28, 2021 01:12 Updated Please follow the steps below: Close out Box Office app and reopen. Switch from wifi/LTE. Restart the iPad. If these steps don't solve the issue, please submit a Support Request. Related articles When do we get paid for our event sales? Box Office - My card reader won't connect How can I see who has purchased tickets? My event is not showing on Box Office Using New Event Insight Tools In HQ.